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Improving Patient Safety at MaineGeneral Hospital

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Provider: Link: http://www.youtube.com/watch?v=xz7F-6cdnBo
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Description: By training their employees in how to hold crucial conversations, MaineGeneral Health improved their employee's willingness to speak up when they saw mistakes or had concerns about patient care. As a result, the hospital dramatically improved patient safety.
Tags: safety, medical, communication, patient, conversations, errors, crucial, hospitals
Category: Flag video Educational